Thought I was the only one? Well, take this, unbelievers. Everyone agrees with me!
Across the Southeast Monday night, AT&T’s DSL subscribers found themselves looking for someone — or thing — to blame as service was interrupted for nearly five hours.
So, that’s why I was unable to do some very important things from my house. And there I was thinking that I couldn’t pay bills online because the Internet™ hated my guts and wanted me to lose my house.
“We worked hard to restore service and communicate with our customers,” Benton said. “We apologize for any inconveniences.”
Subsrcibers were more upset by the lack of customer service than the actual outage.
First of all, allow me to say, “HA HA HA HA HA HA HA HA HA!”
Communicating with customers: something AT&T has neglected doing during the course of its existence. Now millions of Americans know why I’ve been hacked off.
Okay, so maybe they weren’t reading my blog and wondering what the fuss was about, but you can bet your Yankee breeches that they were peeved at America’s most beloved company during the outage last Monday. AT&T is developing a reputation as one of the least customer-friendly companies in the country. With competition like Suddenlink coming into its own, we may soon have some sensible alternatives to my second-most despised company (behind Microsoft, of course), and they can’t come soon enough.